Privacy Policy

Privacy and Cookies Policy

Aqualisse (we, us, or our) is dedicated to protecting your privacy. We value the trust our customers and site users (you) place in us and take great care to safeguard your personal information.

Please review this policy carefully to understand the personal information we may collect, how we use it, and your rights regarding its use. By using our website, registering, or making a purchase, you agree to the terms of this Privacy Policy.

Our privacy policy was updated on May 23, 2018, to comply with the EU General Data Protection Regulation (GDPR).

Information We May Collect from You

Our website uses cookies to track items in your shopping cart, including when carts are abandoned. This data helps us send cart reminder messages via SMS. We do not share text messaging originator opt-in data and consent with third parties.

We use collected data to improve our services, products, and systems, ensuring they meet your needs and expectations. This data helps us refine our logistics, streamline our operations, and plan future growth, always with a focus on sustainability.

Information We Collect:

Forms and Registrations: Name, address, email, phone number, etc.
Purchase Details: Transaction and order fulfillment data.
Competitions and Promotions: Information provided when entering contests.
Correspondence: Records of communication via phone, email, or written contact.
Surveys: Feedback provided through optional surveys.
Site Visits: Details of visits, including IP address, browser type, and usage data.

Special Note About Children Under 16

We do not knowingly collect or process data for individuals under 16 without parental or guardian consent. If you are under 16, parental consent is required to register or provide information.

How We Use Your Information

We use your data to:

Create personalized profiles for tailored service.
Improve website content and user experience.
Fulfill orders and process transactions.
Send newsletters or promotional content (with consent).
Notify you of service updates and changes.

IP Addresses and Cookies

Cookies help us:

Enhance website functionality and personalize your experience.
Track website usage and improve performance.
Customize marketing and promotional efforts.

Third-party cookies (e.g., Google, Facebook) enable analytics and advertising optimization. Restricting cookies may affect site usability.

Data Storage and Security

Your information is stored within the European Economic Area (EEA) but may be transferred and processed outside the EEA in compliance with applicable laws.

We employ stringent security measures to protect your data, including encryption for payment transactions. However, we cannot guarantee complete security during internet transmission.

Contact and Opt-Out

For any privacy concerns or to manage communication preferences:

Use the unsubscribe link in emails.
Contact us via the website’s contact form.

Financial Information

We use financial data solely for payment processing and fraud prevention. Payment details are encrypted for security.

Disclosure of Information

We may disclose data in limited circumstances:

To subsidiaries or business partners for operational purposes.
If legally required or in the event of business transfers.
To service providers aiding in analytics, marketing, and fulfillment.

Your Rights

You have the right to access, update, or delete your personal data. For data portability or other requests, contact us through our website.

Changes to Our Privacy Policy

Updates to this policy will be posted on our website. Continued use of the website constitutes acceptance of changes.

Questions?
Please contact us via our website’s contact form for further assistance.